FAQs

1.)What is a pre-order?

A preorder allows customers to reserve and purchase items before they are officially released or become available in stock. 

2.) How long will shipping take?

After preorders close, there's typically a month for products to be manufactured. They are then shipped via UPS Priority for fast and safe delivery. Approx. 35 days maximum. 

3.) Are there any refunds or exchanges?

Please be aware that this release operates on a pre-order basis, which may limit exchanges due to orders being made on demand and in limited quantities. Once pre-orders conclude, this collection will no longer be available to the public. To streamline the process and minimize returns and exchanges, we highly recommend consulting our size charts before completing your purchase. Should you require a refund or exchange, don't hesitate to contact us via email or message us on any social platforms. We're dedicated to ensuring the best possible experience for you

 

Is it possible to change or cancel an order? 

If you need to change or cancel an order, please contact us immediately so we can assist you promptly.